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Brand Support

Contact your brand directly using the information provided below. Links to websites and product registration pages are provided.

SimpliFire offers a 2 year warranty on their products Phone: 1 (877) 320-0730 Contact hours (CST): Mon - Weds: 8:30 a.m. to 3:00 p.m Thurs: 9:00 a.m. to 3:00 p.m Fri: 8:30 a.m. to 3:00 p.m
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Modern Flames offers a 2 or 5 year warranty depending on the product. Phone: (602) 268-9353 Email: customerservice@modernflames.com
Visit Website Product Registration
Superior offers a 1 year warranty on their products
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Dimplex offers a 1, 2, or 5 year warranty depending on the product Phone: 1-888-346-7539 Email: cs@glendimplexamericas.com Contact Hours (EST): Monday - Friday 8:00 a.m. - 4:30 p.m.
Visit Website Product Registration
Primo offers 1, 5, and 20 year warranties on their product parts depending on the material of the part or the part type. Phone: 800-851-3153 Email: marketing@empirecomfort.com
Visit Website Product Registration

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